Last updated on 01-August-2024
Effective date 01-August-2024
This privacy policy describes the policies of Me Louise Poliquin, lawyer and mediator,
2126 Ave Victoria, Greenfield Park, Québec J4V 1M9, Canada,
Email:
info@louisepoliquinavocatemediatrice.com, Telephone: (450) 465-3282 on the collection, use and disclosure of your information that we collect when you use our website (https://louisepoliquinavocatemediatrice.com). (the "Service"). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.
We may change this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service. The revised policy will become effective 180 days after it is posted on the service and your continued access or use of the service after that date will constitute your acceptance of the revised privacy policy. We therefore recommend that you consult this page regularly.
Collection methods.
Most of the information is collected from you directly during our exchanges for the provision of services, as well as during your visits to the website, your communications with our office by any means and when you complete one of our forms on our website.
Information collected:
Collection of personal information.
When you communicate with us, a certain amount of personal information about you must be collected. In the course of providing our services, certain information may be collected:
- Contact information: first name, last name, home address, telephone number (home, cell and/or business), e-mail address, marital status;
- Business information: role, position, name of employer and/or organization, company address;
- Special personal information (when required to provide services): health, criminal record, etc;
- Identification and background check documents: copy of driver's license, health insurance card:
- Public information: from social networks or public websites, interactions on social networks;
- Billing and financial information: billing address, bank details, payment data;
- Consents: where such consent is required for the processing of personal information;
- Your communication and website use preferences: comments and surveys you respond to, consent preferences, information collected through cookies, website visits and content reading, IP address.
How we use your information:
We will use the information we collect about you for the following purposes:
Our professional and legal services
Booking appointments online
Customer feedback
Administrative information
Site protection
If we want to use your information for other purposes, we will ask for your consent and will only use your information after receiving your consent and only for the purposes for which you have given your consent, unless we are required by law to do otherwise.
How we share your information:
We will not pass on your personal information to third parties without your consent, except in the limited cases described below:
to provide you with services and carry out mandates;
to verify your identity and review your personal history, as permitted by law;
to operate, maintain, supervise, develop, improve and offer all the functionalities of our Website;
to manage risk and operations;
to meet our obligations under applicable laws and regulations;
detect and prevent fraud, error, spam, abuse, security incidents and other harmful activities;
send you communications in accordance with the law;
Collection and processing of data from third parties.
We require such third parties to use the personal information we transfer to them only for the purposes for which it was transferred and to retain it no longer than is necessary to achieve those purposes.
We may also disclose your personal information in the following cases: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce any agreements you have entered into with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates the rights of a third party. If the service or our company is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.
Retention of your information:
We will retain your personal information for 90 days to 2 years after users terminate their account or for as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, for example for record-keeping or reporting purposes in accordance with applicable legislation or for other legitimate reasons such as the enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, which do not allow you to be identified (directly or indirectly), may be stored indefinitely.
Your rights:
Depending on applicable legislation, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (portability) your personal information with another entity, withdraw any consent you have given us to process your data, a right to lodge a complaint with a statutory authority and any other relevant rights under applicable legislation.
To exercise these rights, please write to Me Louise Poliquin at info@louisepoliquinavocatemediatrice.com.
We will respond to your request in accordance with the applicable legislation.
Please note that if you do not authorize us to collect or process the personal information requested or if you withdraw your consent to the processing of such information for the purposes requested, you may not be able to access or use the services for which your information has been requested.
COOKIE POLICY.
What are cookies? This cookie policy explains what cookies are and how we use them, the types of cookies we use, i.e. the information we collect using cookies and how this information is used, and how to manage cookie settings.
Cookies are small text files used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us to make the website work properly, to make it safer, to provide a better user experience, to understand how the website works and to analyze what works and what needs to be improved.
How do we use cookies? Like most websites, our website uses first-party and third-party cookies for several purposes. First-party cookies are essentially necessary for the website to function properly and do not collect any personally identifiable data.
The third-party cookies used on our website: Google Analytics, Google Ads, Calendly and Stripe are primarily used to understand how the website works, how you interact with our website, to ensure the security of our services, to provide advertising relevant to you and, overall, to provide you with a better and improved user experience and to speed up your future interactions with our website.
To manage your cookie preferences and settings, you can change your cookie preferences at any time by clicking on the blue button at the bottom left of the web pages.
This will allow you to return to the cookie consent banner and modify your preferences or withdraw your consent immediately.
CATEGORIES OF COOKIES WE USE:
The cookies we use perform the following functions:
Necessary: Necessary cookies are crucial to the basic functions of the website and it will not function as intended without them. These cookies do not store any personally identifiable data.
Functional: These cookies allow us to remember your preferences for using the site.
Analytical: These cookies enable us to analyze our visitors' use of the site.
Performance: These cookies are used to improve website performance.
Advertising: Advertising cookies are used to provide visitors with personalized advertisements based on previously visited pages and to analyze the effectiveness of the advertising campaign.
Unclassified: Other unclassified cookies are those that are currently being analyzed and have not yet been categorized.
LIST OF COOKIES PRESENT ON THE WEBSITE
To see details of the cookies present on our website, in the privacy banner or icon at the bottom of the screen, select the personalize tab and click on each of the different categories of cookies to see each cookie appear with their respective durations and functions.
Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, therefore, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Links to third parties and use of your information:
Our service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of third parties, including third parties operating a website or service accessible via a link on the Service.
We strongly advise you to consult the privacy policy of each site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.
Grievances / Data Protection Officer:
If you have any questions or concerns regarding the handling of your information available with us, you may send an email to our Grievance Officer: Me Louise Poliquin Lawyer and Mediator,
2126 Ave Victoria, Greenfield Park, Québec J4V 1M9, e-mail: info@louisepoliquinavocatemediatrice.com,
We will respond to your concerns in accordance with applicable law.
The person responsible for the privacy policy is Me Louise Poliquin, lawyer.
